Topics: timeQplus Biometric (v2) / TQ100

How do I update my timeQplus Biometric (v2) system for the Daylight Saving Time (DST) change?

Where can I obtain a replacement copy of my product user manual or quick start guide?

Important Instructions for upgrading Attendance Rx software

How do I configure my timeQplus Biometric (v2) / TQ100 terminal hardware?

I need help connecting my timeQplus Biometric (v2) / TQ100 terminal to my computer.

The ARXSERVICE task is not in the Task Manager process list or will not start. Clients cannot connect.

My firewall is blocking timeQplus Biometric (v2) / TQ100 communications.

I receive “low system resources” errors from Windows when I attempt various Attendance Rx functions.

The terminal is beeping and repeating the message “Remove Finger,” but there is no finger on the fingerprint reader.

What is the purpose of the “Weekly OT Starts On” setting?

What do the “User Preferences” settings do?

What is “Day Change Offset”?

How can I tell the difference between a manual transaction entered by a supervisor and a transaction entered by an employee punch?

I am unable to delete an employee. Why does my employee have a red line through his name?

What is the purpose of “Overtime Level 2”?

What are the Sensitivity settings in the TQ100 terminal for?

Can I use a DHCP server to dynamically assign an IP address to a networked TQ100 terminal?

Where can the terminal be connected in an RS232 configuration?

What are the system requirements to install and run timeQplus Biometric (v2) / TQ100?

Why is the employee message deleted after being displayed?

If I have to uninstall the Attendance Rx software, will I lose my data?

Can I tell which Supervisor inserted or edited transactions for an employee?

What is “Max Time on the Clock”?

How do I add more than 50 employees?

Can I use Attendance Rx Network software with a WAN or VPN?

Why are punch transactions not visible for salaried employees?

Can employees print their own Time Card reports?

How can I clear an administrator from a timeQplus Biometric (v2) / TQ100 terminal?

How do I assign employees to a newly-added TQ100 terminal?

How do I make employees “inactive” in case they return to work at a later date?

How do I delete an employee?

How do I save reports to files so I can email them to another location?

How do I enter Benefit Hours for an employee (Vacation, Sick, Personal, FMLA, Holiday, Other)?

How do employees clock in and out at the PC?

How do I move data from one PC to another?

How do I move my timeQplus Biometric (v2) / TQ100 installation from one computer to another?

How do I manually poll a timeQplus Biometric TQ100 terminal?

My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?

What payroll exports are available in Attendance Rx based systems?

My firewall is blocking timeQplus Biometric (v2) / TQ100 terminal communications. How do I fix this?

My TQ100 terminal does not power up when I plug it in. How do I power up the terminal?

One of my employees is identified as another employee when he/she clocks in or out. How do I fix this so employees are correctly identified?

I am having trouble importing or exporting to QuickBooks. Run-time error: Cannot create QBXMLRP COM component

Oops! I forgot my password! How can I access the software?

Tips for Fingerprint Biometric Scanning & Registration