Topics: Pendulum Software Suite

Pendulum 5 systems: how do I prepare / adjust for the Daylight Saving Time (DST) change?

Pendulum 4 systems with ADCT or DC7000 terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?

Pendulum 4 systems with HandPunch biometric terminals: how do I prepare / adjust for the Daylight Saving Time (DST) change?

Where can I obtain a replacement copy of my product user manual or quick start guide?

My copy of Pendulum opens in Demo Mode. How do I access the full version of the software?

I cannot use the terminal keypad when clocking in or out. Error message: Invalid Source

When running the Time Card Report, I receive the message “No Information Found.”

When running the Who Is In Report, I get the message “No Information Found.”

What is “Swipe and Go”?

Can I re-use employee badges?

How do I access the Pendulum setup wizard?

How do I determine my operating system?

How do I implement Ethernet connectivity for an HP1000 or HP2000 HandPunch terminal?

My pay period start date changes each pay period. What happens if I change the pay period manually to reflect the current start date for our company needs?

What payroll export formats are available in Pendulum?

Tips for configuring or printing reports in Pendulum

I notice missing or incorrect posted punches when I poll the terminal. How can I repair corrupted Pendulum data files?

We had a holiday, but the holiday hours were not posted. Why not?

I cannot log in. How do I access the software?

I have activated the message feature, but my employees do not see any messages when clocking in or out.

My employees are clocking in and out, but the terminal does not seem to be recording the punches. No punches are coming through for those employees from that terminal. How can I fix this?

I cannot poll my terminal. Error message: Transmission Aborted