I need help enrolling employees to the HandPunch unit.

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For security reasons, only an enrolled Administrator can perform maintenance steps on the HandPunch unit. In order to enroll employees’ hand scans, the Administrator must be enrolled first.

For more information and detailed instructions on how to enroll the Administrator, click here to download or print the ATRx Biometric Installation Guide Addendum.

Contact your local dealer orAcroprint Support for additional assistance if needed. Acroprint support is available Monday - Friday (excluding holidays), 8:00am until 5:00pm (Eastern). Click here to email our Support Department, or call us at 1-800-334-7190 (Canada: call 1-866-514-3249). Note that per-incident charges may apply for telephone support.

Avoid per-incident charges for telephone support, get priority handling of support tickets and gain other valuable benefits — contact Acroprint today at 1-800-334-7190 for more information about a Software Support Contract.